Shipping and return policies for The Creature Comfort

Shipping Info
All items are usually dispatched the next working day. All orders placed over the weekend will be sent the following Monday.

UK uses Royal Mail First Class (1-3 working days).

EU/International shipping uses Royal Mail Airmail. This usually takes 5-10 working days for EU, and 5-20 working days for International, especially to the USA. Please be patient until they arrive.

Registered shipping can be used if requested. Please email info@thecreaturecomfort.com with exactly what you want + your shipping details to arrange this.

Bulk/Wholesale can also be supplied upon request. Again, please email for more info.
Return Policy
If the item is damaged or faulty in any way, please carefully return the item(s) to the address marked on the back of the package and a full refund or replacement will be given. Sorry, but Postage & Packing fees cannot be returned.