Shipping and return policies for The Creature Comfort
- Shipping Info
-
All items are usually dispatched the next working day. All orders placed over the weekend will be sent the following Monday.
UK uses Royal Mail First Class (1-3 working days).
EU/International shipping uses Royal Mail Airmail. This usually takes 5-10 working days for EU, and 5-20 working days for International, especially to the USA. Please be patient until they arrive.
Registered shipping can be used if requested. Please email info@thecreaturecomfort.com with exactly what you want + your shipping details to arrange this.
Bulk/Wholesale can also be supplied upon request. Again, please email for more info. - Return Policy
- If the item is damaged or faulty in any way, please carefully return the item(s) to the address marked on the back of the package and a full refund or replacement will be given. Sorry, but Postage & Packing fees cannot be returned.
contact / help
Streaming and Download help